Daniel Edward Craig has published a great article about how the Peabody Orlando Hotel has operationalized public guest feedback by creating a Guest Engagement Committee. Hotels looking for guidance on how to integrate social media into property-level operations will find great, practical examples. Read the entire article here.
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September 15, 2011
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Hi Peter. Not sure of Daniel's schedule but you can reach out to him here: http://www.danieledwardcraig.com/contact.html. Thank you!
Posted by: Michelle Wohl | January 25, 2012 at 02:35 PM
I missed it.
Any idea, Michelle, if he is coming back to Central Florida in 2012?
Posted by: Peter, Orlando Florida | January 23, 2012 at 02:15 PM
Thanks for sharing this information; it will really help a lot. I have to check on this and learn a lot more… Thanks for sharing this one!
Posted by: Holiday Homes South West | October 17, 2011 at 04:13 AM